Workforce management software (WFM) is an essential tool that businesses across industries can use to organize their workforce, track employee work and performance, forecast labor demand, and create schedules for employees.
Related: Turn workers into safety sensors
Most, if not all, WFM software is packed with features that make managing a workforce more efficient and effortless for management. Additionally, WFM tools can help strengthen necessary security best practices as businesses rely more on a remote workforce and use cloud-based software.
One of the main benefits of using WFM software is the reduction in labor costs. Research shows that 75% of organizations using WFM ROI report software in less than a year. This is one of the main reasons why more and more companies are taking advantage of this digital technology – it is the ultimate goal for any business to improve its ROI and achieve its bottom line.
WFM tools can and should be deployed in a way that supports and improves cybersecurity. Protecting employee data from unauthorized users is paramount, especially at a time when threats to cybersecurity organizations are looming.
Let’s take a look at some of the reasons why WFM software can improve productivity and security.
Risks associated with remote workforce
Remote employee tracking is becoming more relevant than ever, and companies in the security industry are no exception. With WFM software that enables easy audits, employers can pay more attention to their remote employees and all of their activities in a more transparent manner to ensure that best security practices are not overlooked.
As more organizations take a hybrid approach to working in an office versus working remotely, this hybrid workforce opens up more vulnerabilities for potential cyber attacks. This is not a new phenomenon: Hackers are relentlessly seeking access to internal accounts, as well as information on how to bypass security controls.
No industry is immune, not even security providers. Last year, for example, cybersecurity giant FireEye was the victim of a sophisticated attack using methods never seen in the past. As hackers find more and more ways to exploit vulnerabilities in remote working, we’ll likely see these types of attacks become more common.
Maintain employee engagement
As working from home has grown in popularity, the topic of employee engagement has also grown in popularity. Making sure an employee is engaged is a critical part of the success of any business. Research shows that engaged employees outperform their disengaged counterparts by almost 28%, and they perform at a 51% higher productivity rate. When every second counts in tackling a security threat, that increase in productivity becomes critical.
WFM software can increase engagement by helping employers spot stressors in an employee’s work and personal life without sacrificing the employee confidence. Then the employer can proactively help the employee and make them feel like they are loved. And while this is a good practice for businesses of all types, engagement monitoring is especially vital for the effectiveness of cybersecurity organizations.
Employee engagement is becoming an IT problem. Studies show that disengaged employees are more likely to leave vulnerable systems through neglect, and a disengaged workforce is more at risk of disclosing sensitive information. Because 65% of all data breaches are caused by neglect, there is no excuse for organizations not to prioritize employee happiness and engagement.
Insider Threat Protection
Just as carelessness plays a notable role in security data breaches, insider threats also cause significant damage. Twenty-two percent of data breaches are caused by malicious employees, and studies show that 72% of millennials believe they are entitled to the data they help with.
By monitoring employee work activity, organizations can better ensure that employees are not sending classified information or using company data for unapproved purposes.
Additionally, since the WFM software offers flexibility and employees are able to achieve a work-life balance seamlessly, there is no reason for them to get involved with outsiders seeking to perform malicious activities. It is surprising to hear that more than 34% of companies face insider threats every year, which makes WFM all the more important.
WFM software can increase operational efficiency within the organization. However, as with everything, the faster a process, the greater the likelihood of potential human error.
Any organization implementing WFM software should remember to deploy the technology thoughtfully. As with any cloud-based software, WFM software has the potential to be exploited or hacked. Be sure to train all employees on how WFM software works and the ins and outs of this technology.
If speed is a critical part of a security business, so is protection against cyber attacks.
More companies in all sectors are make a digital transformation take advantage of the advantages that innovative technologies have to offer. WFM software will help transform your organization in a number of ways to make operations more efficient, streamline routine tasks, and manage employees so they can perform at their best.
Consider using WFM software in your operations to take advantage of these benefits, improve your return on investment, maintain a competitive advantage, and enhance security.
About the essayist: April Miller is a writer at ReHack Magazine. While she enjoys broaching topics in the tech space, she is most passionate about educating readers about cybersecurity and Big Data.
*** This is a Syndicated Security Bloggers Network blog by The last watchdog written by bacohido. Read the original post on: https://www.lastwatchdog.com/guest-essay-heres-how-wfm-tools-can-boost-productivity-and-security-of-remote-workers/