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How Businesses Can Gain Competitive Advantage Through Newspaper Management

New Relic CTO article for APAC Michael Fleshman.

At first glance, most people would not associate newspaper management with the term “competitive advantage” for businesses. It is time to reconsider this point of view.

Several factors converge to contribute to its importance. As digital transformation reaches the heart of nearly every organization, software teams are turning to the cloud and cloud-based third-party services, while continuously delivering new functionality at an ever-increasing frequency. These trends have led to an explosion of data from a wide range of distributed services and the need for real-time actionable information for development and sales teams.

Too often developers, DevOps engineers, and SREs struggle to maintain context when there is so much data. When troubleshooting issues arise, they don’t want to waste time – and lose context – switching between monitoring and logging tools.

Traditional log management solutions have been difficult to implement, requiring multiple technologies and dedicated infrastructure specialists. They can be prone to disruption and lack the ability to scale, hampering an organization’s ability to meet growing demand and keep up with market changes.

While many organizations have leveraged metrics for observability, the biggest challenge has been disconnecting with the management of separate systems for the granular details of the logs, which failed to correlate the brain and memory of each device captured in detailed logs. With their massive volume and ‘Wild West’ formatting, traditional logging solutions have made it nearly impossible for organizations to gain quick and easy visibility into all the data they need to make full stack observability. a reality.

Adopting disconnected monitoring tools for applications, logs, digital experience and AIOps infrastructure creates data silos that lead to blind spots and increase the labor required to move from tool to tool. the other to find answers to problems. All of this makes it more difficult to diagnose issues that can impact different parts of the domain or multiple layers of the stack.

There are too many examples of these tools that malfunction and fail to scale when they are needed most. All of these factors increase the likelihood that a critical signal (such as a failure, error, or failure) will go unnoticed.

Simple and efficient journal management

Log details are basically the brain of the device – they contain all the detailed information needed to troubleshoot and troubleshoot. Essentially, effective newspaper management is having all the newspapers just a click away so that they can be read quickly and not blow the budget. Better log management has many benefits.

A more advanced and powerful platform offers a much better scale. For example, advanced log management tools can analyze over 50 billion events per second, making it much faster to identify relevant data. Plus, platforms that use advanced AI and machine learning algorithms to analyze these huge log datasets offer even more benefits.

Presenting all of this information in a format suitable for different groups of organizational stakeholders is also critical to the high-level task of problem identification and resolution teams. A unified and connected view of logs and telemetry data can be combined and visualized in native dashboards or through open source tools such as Grafana.

The ability to directly connect log anomalies to application or customer experience impact can only be achieved with this holistic view of data.

This allows alert policies to be created from the log data to proactively identify trends before a serious incident occurs. Better understanding the health of the entire environment and making informed decisions faster translates into a much smoother user experience.

Maintain a competitive advantage

Ultimately, organizations can’t afford to get bogged down in an ever-growing swamp of log data. The only way to maintain a competitive and successful customer experience in today’s digital world is to act on a complex, distributed dataset to proactively diagnose issues.

To do this, development teams need tools that allow them to quickly access the data they need in context, especially logs, to solve the problem. Integrated log management solution empowers IT and extended sales teams to detect patterns and outliers in log data, identify its impact on the business, and then quickly identify the root cause problems through detailed analyzes.

This benefits the end user with a better experience as well as the business with an efficient problem identification and resolution process. And, at its core, development and operations teams can use the real-time access to the relevant information and information they need to create reliable products to drive the business.

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